Section B – Security guidance for the truck drivers | Chapter 9
Crime suspicion or incident
Despite taking all the necessary security precautions, criminals may still target the cargo in your truck. In the event that you witness a theft or suspect that thieves, stowaways or terrorists may be targeting you, it is recommended that you immediately call the police, inform your back office and follow these recommendations:
If someone is stealing from your truck, do not leave the safety of the cabin. Lock the doors, start the engine, switch on the lights, and sound the horn to attract attention.
If someone is stealing from your truck, do not leave the safety of the cabin. Lock the doors, start the engine, switch on the lights, and sound the horn to attract attention.
- Immediately call the police and inform the back office.
- Push in-vehicle panic button if you are in danger and there is a safe chance to do so.
If you believe you are being hijacked, try to keep your truck moving.
If you believe you are being hijacked, try to keep your truck moving.
- Immediately call police and inform the back office.
- Push in-vehicle panic button if you are in danger and there is a safe chance to do so.
If confronted by thieves or stowaways, stay calm and avoid engaging with them, while not provoking confrontation.
If confronted by thieves or stowaways, stay calm and avoid engaging with them, while not provoking confrontation.
- Stay in your cabin.
- Inform police and back office.
- Try to drive / escape to a safe location.
- Resort to self-defense only if you cannot run away or if the offender threatens your or someone else’s life.
- Drivers should not subject themselves to the risk of criminal proceedings for mistreatment of stowaways or criminals
Observe situation, try to memorize as many details as possible and make notes on the incident situation as soon as you are safe.
Observe situation, try to memorize as many details as possible and make notes on the incident situation as soon as you are safe.
- Support investigators as much as you can.
- Your eyewitness testimony may help the police to investigate the crime and provide evidence for the prosecution.
Report crime incidents to the back office and the police as soon as possible.
Report crime incidents to the back office and the police as soon as possible.
- It should be noted that theft, crime or a security incident should be reported to the local police in the location where the incident took place (instead of at the final destination).
Ask the back office if you should contact insurance company.
Ask the back office if you should contact insurance company.
- Insurance experts may help you to reduce further damages and proceed with insurance claim.